Return and Refund Policy

---

Jamu.sg Return and Refund Policy

At Jamu.sg, we prioritize your well-being and satisfaction. We understand that sometimes, things might not go as expected, and we're here to ensure your experience remains seamless. Here's our comprehensive Return and Refund Policy:

1. Terms of Return:

- Purchases are eligible for return within 72 hours from the time of delivery.

2. State of Return:

- Products must be returned unworn, sealed, and in their original packaging. The integrity of the product should remain intact.

3. Reason for Return:

- Returns will be accepted for products that are damaged upon delivery, or if the incorrect product was shipped.

4. Process for Return:

- To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a return label and instructions on how to proceed.

- Ensure the product is packed securely to prevent any damage during the return transit.

5. Process of Refund:

- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

- If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

6. Contact Details:

- For any queries related to returns and refunds, please reach out to our dedicated customer service team at [CustomerService@Jamu.sg] or call us at [Your Company Phone Number].

Your trust is paramount to us, and we're committed to ensuring you have a pleasant experience with every purchase. We appreciate your choice to embrace traditional wellness with Jamu.sg.